Friction

AI Source & Citation Tracking

See the sources AI surfaces and what it shows buyers.

See the sources, searches, and citations each platform surfaces for a tracked response. Open returned evidence down to the exact page, with platform availability kept clear.

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ChatGPT
Gemini
Google AI Overviews
Claude
Perplexity

What platforms surface and what buyers see

Sources and citations are not the same thing

Some platforms return source or search metadata as well as buyer-visible citations. friction AI keeps those evidence types separate and only shows what the platform makes available.

Returned evidence does not represent every page that may have influenced a model or prove that a specific page caused the answer.

Sources surfaced

Which pages did the platform return?

Review returned source or search metadata grouped by content type, website, and platform.

Links shown

Which links could the buyer open?

Identify the links shown beside the answer and the brands connected to those pages.

Evidence surfaced with your brand

See what kind of content appears with the answer

Compare the websites, review sites, publications, community discussions, and competitor content returned by each platform.

01

Your own pages

See whether the platforms surface or cite pages you control in tracked answers about your brand and category.

02

Reviews and comparisons

Identify the review sites, rankings, and comparison pages that platforms repeatedly surface with buyer-facing answers.

03

News and publications

Understand which editorial coverage and industry publications are surfaced with tracked answers.

04

Communities and social

Track Reddit, Quora, YouTube, and other community sources that platforms return with the response.

05

Documentation and help

Find the documentation, support pages, and technical references surfaced alongside product explanations and claims.

06

Competitor content

See the competitor pages surfaced when your own content does not appear.

Your content versus competitor content

Know whether your content earns a place in the answer

A citation count becomes useful when you can see whose page was surfaced, which exact URL appeared, and whether it was associated with your brand or a competitor.

01

Measure your owned presence

See how often your domain is surfaced, which pages appear, and where your website is absent from returned evidence.

02

Find competitor source advantages

See when a platform surfaces a competitor page instead of yours and which competitor content keeps appearing.

03

Inspect the exact link

Move from content type to website to the exact article or page, while keeping the AI platform and prompt visible.

Choose the view you need

Compare the right questions and AI platforms

Filter by AI platform, question set, and whether your brand appeared so unrelated answers do not blur the picture.

01

Compare AI platforms

Separate ChatGPT, Claude, Gemini, Perplexity, and Google activity instead of blending every source into one total.

02

Use your prompt set

See which sources and citations appear for the exact customer questions, products, objections, and markets you track.

03

Choose your question set

Review your custom prompts on their own or add the Brand Audit when you want a broader view.

04

Focus on where you appear

Look only at answers that mention your brand, only at answers that leave it out, or at all answers together.

From overview to exact page

Move from the pattern to the page

Start with the information pattern, identify the domains appearing most often, then open the exact page associated with the answer.

01

Start with the category

See whether reviews, your own pages, news, communities, documentation, or competitor content dominate.

02

Open the domain

See which websites appear most often inside each category and compare them across AI platforms.

03

Inspect the exact URL

Review the article or page attached to the response so the next content decision is based on evidence.

Custom prompts + Brand Audit

Follow current questions without losing recurring source patterns

Custom prompts show the evidence returned for today’s priorities. The Brand Audit keeps the weekly prompt set and measurement method consistent for recurring source categories, domains, and citation changes.

Flexible

Custom prompt evidence

Specific and editable as products, markets, and buyer questions change.

Consistent

Brand Audit evidence

The same curated questions and method each week, while returned evidence can change.

From citation to action

Answer the questions behind the evidence

01Which websites are surfaced with answers about us?
02Which citations are actually shown to buyers?
03How often do our own pages appear?
04Which competitor URLs earn more attribution than ours?
05Which source categories dominate each AI platform?
06What exact article or page was returned with the answer?

FAQ

How AI source and citation tracking works

What is the difference between an AI source and an AI citation?

A source is retrieval or search metadata that a platform returns for a tracked response. A citation is a link shown with the answer for the buyer to open. Availability varies by platform, and neither view represents every page that may have influenced the model.

Which AI platforms can we compare?

friction AI separates source and citation activity across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews where the platform makes that information available.

Can we see whether our own website is surfaced?

Yes. Owned pages are identified separately so you can see how often your domain appears in surfaced source or citation data, which URLs are returned, and where third-party or competitor pages appear instead.

Can we open the exact cited page?

Yes. Start with the content category, open the website, and then view the exact page connected to the answer, AI platform, and prompt.

Does source tracking work with our custom prompts?

Yes. Your custom prompts show which sources and citations appear for the questions you choose to track. You can filter them separately or combine them with Brand Audit data.

What does the Brand Audit add?

The Brand Audit keeps a consistent weekly prompt set and measurement method. It helps reveal recurring surfaced domains and citation changes even while your editable prompt set follows current priorities.

See what informs AI answers and what buyers can verify

Start with your own prompts and immediately see which sources and citations are surfaced, which links buyers see, and where your content is missing from the returned evidence.

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