Friction

AI Shopping Prompts

Track the prompts that decide what shoppers buy.

See whether ChatGPT and Gemini recognize your products, help shoppers find where to buy them, or recommend a competitor instead. Open the original answer behind every result.

Book a demo
ChatGPT ChatGPT
Gemini Gemini

Three buying moments

Test the product from recognition to purchase

Each tracked product is evaluated through three distinct customer questions, so you can see where it enters or drops out of the shopping journey.

Direct

01

Tell me about the Aster Trail Cloudline Jacket.

Measure whether AI recognizes the exact product and describes it accurately when asked by name.

Buy path

02

Where can I buy the Aster Trail Cloudline Jacket?

See whether AI sends purchase-ready shoppers toward the product and which shopping result appears.

Category

03

What is the best lightweight rain jacket under $250?

Track whether the product enters the consideration set, receives the top recommendation, and outranks competitors.

Five checks for every product

Know how each product performs in the shopping answer

See whether AI knows the product, helps a shopper buy it, makes it the top pick, includes it in shopping results, and considers it for broader category questions.

01

Recognition

How often direct product questions lead AI to name the product.

02

Buy path

How often purchase-ready questions route shoppers to the product.

03

Top-pick rate when present

Among category responses where the product appeared, how often it was the number-one pick.

04

Shopping feed

How often the product appears through a supported shopping partner or product feed.

05

Competitiveness

How often the product enters the consideration set for generic category questions.

Shopping surfaces

See how the product reached the answer

A shopping card can send someone toward a purchase. A review link or general website mention plays a different role. friction AI shows you which one appeared.

01

Shopping card

See whether the product appears in a shopping card connected to a supported store, marketplace, or product feed.

02

Editorial mention

Identify when an editorial or review page is surfaced instead of the product page directly.

03

Web page mention

Separate a normal website mention from a shopping card or product-feed appearance.

The answer behind the result

Open the shopping outcome and read the answer

Select any prompt result to read what AI said, whether your product appeared, whether it was recommended, which competitors showed up, and what sources were available.

01

Model response

Read the exact language used to describe and position the product.

02

Competitors mentioned

See which alternative products were named in the same buying conversation.

03

Sources and shopping details

Inspect citations, pages used, search queries, and available shopping information.

Product setup

Move from product page to weekly shopping evidence

01

Add a product URL

Start from an individual product page and review the extracted product details.

02

Upload products in bulk

Use CSV upload when you need to add and monitor a larger product set.

03

Add competitor products

Choose the alternatives that matter for this product and category.

04

Track the generated prompts

Review direct, buy-path, and category outcomes after each weekly refresh.

Shopping questions answered

See where each product wins or disappears

01Does AI recognize this exact product?
02Does it send purchase-ready shoppers to it?
03Is it the top pick in a generic category question?
04Which competitors appear when our product does not?
05Did the answer show a shopping card or only a web mention?
06What response and sources produced the outcome?

FAQ

How AI Shopping Prompts work

What are AI Shopping Prompts?

Shopping Prompts test how AI answers product and buying questions. friction AI checks whether AI recognizes the product, helps shoppers find where to buy it, recommends it in category questions, and shows it in shopping results.

Which AI platforms are supported for Shopping Prompts?

The current Shopping product measures ChatGPT and Gemini shopping answers. Shopping cards, product-feed evidence, and other shopping surfaces depend on the platform, market, account access, and what the response returns.

What is the difference between a category prompt and a buy-path prompt?

A category prompt asks which product is best for a broader need. A buy-path prompt tests whether AI routes a purchase-ready shopper to the specific product and where it can be bought.

Can I see the actual shopping response?

Yes. Open any prompt result to read the original answer and see whether the product appeared, whether it was recommended, where it ranked, which competitors appeared, and which sources or shopping details were available.

How do I add products?

You can begin from a product page URL or upload products by CSV. friction AI extracts the product information for review before tracking begins.

How often are Shopping Prompts refreshed?

Shopping products are refreshed weekly across the supported ChatGPT and Gemini prompt set.

See what AI puts in front of purchase-ready shoppers

Track your products across direct, buy-path, and category prompts on ChatGPT and Gemini.

Book a demo